IT Customer Support Course Balance
The Full Price of the IT Customer Support course is €800!
You must pay an INITIAL BOOKING FEE of €100 first, then pay the OUTSTANDING €700 to purchase the course!
The Full Price of the IT Customer Support Course is €800!
You must pay an INITIAL BOOKING FEE of €100 first, then pay the OUTSTANDING €700 to purchase the course 7 days before course commencement!
The IT Customer Support Technician (Online Virtual Classroom) Course will equip candidates with the skills and knowledge to competently carry out routine customer support to a range of Computer users, communicate effectively with support managers, supporting colleagues and external clients.
The course will be delivered through blended training consisting of 5 virtual classroom 6-hour sessions with assessments and examinations taking place on the 5th day.
IT Customer Support Technician equips participants with practical “Hands-On” skills relevant to the workplace and the theory required for certification. Participants on successful completion of the course will have the skills and knowledge to: –
- Provide technical information and support in response to customer requirements
- Identify potential improvements in the customers’ use of resources
- Assist in reviews to identify how automated procedures may improve customers’ use of resources
- Create routine automated procedures and assist in the creation of complex automated procedures
Welcome to Hi-Tech Training!